This session provides a focused, practical overview of how artificial intelligence is transforming accessibility. Nikolaos Apostolidis analyzes real-use scenarios across banking, public services, education, and customer support, demonstrating how AI can enhance user experience, support WCAG compliance, and streamline accessibility workflows.

The talk highlights the strategic value of AI-driven accessibility, including automation, service optimization, and inclusive design at scale. It also addresses critical risks—such as data protection, algorithmic bias, and hallucinations—alongside the legal obligations introduced by the GDPR and the European Accessibility Act (EAA).

This session is designed for organizations and professionals seeking a clear, actionable understanding of how to deploy AI responsibly, effectively, and in alignment with modern accessibility and regulatory standards.