Everyone wants to “chat with their data”, but not everyone realizes how much groundwork that takes. This session explores what it really means to add an AI layer on top of a business intelligence data platform and why success depends on a strong data foundation, a clear semantic layer, and effective governance. We will look at how a well-structured warehouse and defined metadata enable accurate, contextual responses while keeping information secure and properly governed. The session also highlights the importance of communicating clearly with end users, setting expectations, building trust, and helping them gain real value from AI while maintaining critical judgment.