Michalis Meimaroglou

Operations Manager – Customer Care at Nokia

– Leading Customer Support groups
– Experience is setting up and working with global teams.
– Recruitment responsibilities
– Induction process design and follow up
– Competence Development and Career Planning
– Resource management
– Internal Confict resolution

Interested in Organisational Behavior and People management

Specialties: Communication Systems
Data Networks
Traditional Telephony
VoIP protocols
Customer Focus orientation
Conflict resolution
Change management